Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Nexcomet ("Company," "we," "us," or "our"), governing your access to and use of the Nexcomet advertising analytics platform, including all associated websites, APIs, mobile applications, and services (collectively, the "Service").

By creating an account, connecting an ad platform, or otherwise using the Service, you affirm that you are at least 18 years of age, have the legal capacity to enter into this agreement, and agree to be bound by these Terms and our Privacy Policy. If you are using Nexcomet on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

If you do not agree to these Terms in their entirety, you must immediately cease use of the Service.

Nexcomet is a multi-channel advertising analytics platform that enables users to:

• Connect advertising platform accounts (currently TikTok Ads and Snapchat Ads) via OAuth 2.0 authorization
• Synchronize advertising campaign hierarchies including accounts, campaigns, ad groups, and individual ads
• View unified performance analytics including spend, impressions, conversions, CPA, and ROAS
• Compare performance data across connected platforms in a single dashboard
• Schedule automated data synchronizations to keep analytics current

Nexcomet operates in read-only mode with respect to your advertising accounts. We do not create, modify, pause, or delete any campaigns, ad groups, or creatives on your behalf unless explicitly authorized through a separate written agreement.

To use Nexcomet, you must register for an account by providing accurate and complete information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account, whether authorized by you or not
• Immediately notifying us at admin@nexcomet.com of any unauthorized access to your account
• Ensuring your account information remains accurate and up to date

Nexcomet reserves the right to suspend or terminate accounts that appear compromised or are used in violation of these Terms.

By connecting an ad platform to Nexcomet, you represent and warrant that:

• You are authorized to grant Nexcomet access to the connected advertising accounts
• Your use of Nexcomet in connection with such accounts complies with the ad platform's terms of service, developer policies, and data use policies
• The advertising data you access through Nexcomet is used for lawful purposes only

Nexcomet's access to TikTok Ads data is governed by the TikTok Marketing API Developer Terms of Service. Nexcomet's access to Snapchat Ads data is governed by Snap Inc.'s Developer Terms of Service. You agree to comply with those platform terms as a condition of using Nexcomet's integrations.

We reserve the right to suspend or terminate platform integrations if we determine that their use violates these Terms or the relevant platform's policies.

Nexcomet offers Free, Pro, and Enterprise subscription tiers. By subscribing to a paid plan, you agree to the following:

• Billing: Paid subscriptions are billed monthly or annually in advance. All fees are non-refundable except as required by law or as explicitly stated in our refund policy.
• Renewal: Subscriptions automatically renew at the end of each billing period unless cancelled prior to renewal.
• Free trial: Pro and Enterprise plans include a 14-day free trial. No credit card is required to start the trial. You will be prompted to add payment details before the trial ends if you wish to continue.
• Price changes: We reserve the right to change subscription pricing with 30 days' written notice.

You agree not to use Nexcomet to:

• Violate any applicable law, regulation, or third-party rights
• Access ad platform APIs in a manner that violates the respective platform's rate limits, terms of service, or acceptable use policies
• Reverse engineer, decompile, disassemble, or attempt to derive the source code of Nexcomet
• Circumvent authentication mechanisms or attempt unauthorized access to Nexcomet's systems or data
• Use the Service to process data for advertising campaigns that promote illegal products or services, hate speech, disinformation, or content that violates platform community standards
• Resell, sublicense, or commercially exploit access to Nexcomet without our prior written consent
• Transmit malware, viruses, or other harmful code through the Service
• Engage in any activity that could damage, overload, or impair Nexcomet's infrastructure or interfere with other users' use of the Service

Nexcomet and its licensors own all intellectual property rights in the Service, including but not limited to the software, design, user interface, trademarks, and documentation. These Terms do not grant you any ownership rights in the Service.

You retain ownership of all advertising data synced through Nexcomet. By using the Service, you grant Nexcomet a limited, non-exclusive license to process that data solely as necessary to provide the Service to you.

Any feedback, suggestions, or ideas you provide about Nexcomet may be used by us without restriction or compensation to you.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND UNINTERRUPTED OR ERROR-FREE OPERATION.

We do not warrant that (a) the Service will meet your specific requirements; (b) data synced from third-party ad platforms will be complete, accurate, or error-free; (c) the Service will be uninterrupted or available at any particular time; or (d) any defects in the Service will be corrected.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEXCOMET AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE.

IN NO EVENT SHALL NEXCOMET'S TOTAL CUMULATIVE LIABILITY TO YOU EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO NEXCOMET IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS (USD $100).

You agree to defend, indemnify, and hold harmless Nexcomet and its affiliates, officers, agents, and employees from and against any claims, liabilities, damages, judgments, losses, costs, and fees (including reasonable legal fees) arising from or relating to (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) your infringement of any third-party right, including rights related to your advertising accounts or campaigns.

By you: You may cancel your Nexcomet account at any time from your account settings. Cancellation takes effect at the end of the current billing period for paid plans.

By Nexcomet: We reserve the right to suspend or terminate your account immediately and without notice if you violate these Terms, engage in fraudulent activity, or if required by law or an ad platform's policies.

Upon termination, your right to use the Service ceases immediately. We will delete your account data in accordance with our Privacy Policy. Sections 7–11 of these Terms shall survive termination.

These Terms shall be governed by and construed in accordance with the laws of the Kingdom of Paris, France, without regard to its conflict of law principles.

Any dispute arising from or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If resolution cannot be reached within 30 days, the dispute shall be submitted to the competent courts of Casablanca, Paris, France, and both parties consent to the exclusive jurisdiction of those courts.

We reserve the right to modify these Terms at any time. We will provide at least 14 days' notice of material changes via email to registered users. Your continued use of the Service after the effective date of any revision constitutes your acceptance of the revised Terms.

If you disagree with the revised Terms, you must cancel your account before the effective date.

For questions about these Terms, please contact: